NQS has been a pleasurable way to keep mentally active, and it is nice when I get feedback that suggests others enjoy it too. Once in a while though, I get more than I bargained for...
The recent series of NQS posts relating the development of the bird news industry introduced a chap called Roy Robinson. Roy appeared in this post, as the friendly warden of Walsey Hills Info-Migration Centre, situated near the start of the East Bank at Cley, Norfolk. I did say that Roy would feature again later in the series, but in fact that never happened. The reason for this omission was my unreliable memory. I had a feeling that Roy was the first to set up an answerphone system for bird news, that it was initially located in the Walsey Hills bunker, and that he called it Birdline...but I wasn't completely sure, so skipped it. Well, I shall skip it no longer.
Out of the blue, Roy got in touch. He had read the blog, liked it, and offered to send an account of how Birdline really began. Here it is, in Roy's own words...
BIRDLINE - THE ORIGINS
In Spring 1980, on a days birding trip from March in Cambridgeshire, I called into Holme Bird Observatory. In a chat
with Peter Clark, the warden and leading light of the Norfolk Ornithologists Association (NOA), I talked about my interest in birds, nature and desire to work in this field. He said he might have some seasonal work later in the year.
I
kept in touch and later applied for wardenship of Walsey Hills. Moving
to Norfolk was very tempting, so I moved
to Melton Constable before being offered the post, not so silly in
those employment times! All went fine and I reopened Walsey Hills
Information Centre and Migration Watch Point on 1st September 1980.
During
the following six years, many visiting and local birders, and members,
would call in before or during their
visit to the great Cley reserve and surrounding areas. There were queues
out of the door for rarity photos etc on holiday weekends.
I
was now phoning around fifty telephone numbers with special local news.
Memory fails me now (well it was around
35 years ago) - did I get an answerphone to save phoning all those
numbers, or was I planning Birdline? The answerphone, powered by a car
battery - as there was no power supply - was set up early in August 1986
and Birdline was in operation a little later.
I
had decided to develop Birdline as I was already experienced in bird
news, liked the idea of my own business and
earning a fair living. I was not looking to earn a fortune, having been
on very low income at Walsey hills, but where I had had some of the best
years of my life.
I
was gaining subscribers at £10 a year and so I decided to offer
Birdline to the NOA, who turned down the idea but
kindly wished me luck. The answerphone was now struggling to cope with
so many callers, not helped by some subscribers giving out the number to
non-subscribers, and even telling me so. A basic flaw, showing my
naivety.
Help
was at hand in the form of Adline, based at a BT research and
development facility at Martlesham Heath in Suffolk.
Again, I forget how I discovered this. I think it might have been a BT
employee who visited Walsey Hills. Adline could handle 30 simultaneous
calls and be updated remotely. I had no choice if I was to continue
Birdline and signed the rental agreement. I then
sent a letter to all subscribers to inform them of Adline and asking
them to keep the number to themselves or the system might not cope. I
also raised the subscription to £12 a year, just £1 a month, to help
cover extra cost. I think it was the end of October when
I left Walsey Hills and started to operate Birdline from my third floor
bedsit flat in Cromer, where I had installed a second phone line, one
for incoming information, the other as a backup to Adline.
ADLINE
Week Ending 3/10: 4 CALLS.
Week Ending 10/10: 264 CALLS
WeekEnding 17/10: 1299 CALLS
Week Ending 24/10: 1520 CALLS
Week Ending 31/10: 1514 CALLS
[Does not include number of calls to the established answerphone.]
I was kept busy updating news, correspondence, membership, even TV, radio and newspaper articles, keeping an eye
on Cromer from the third floor. Unfortunately no Peregrines then. I found it was impractical to update Birdline except from my flat.
It was some time in the following January that I learnt there was now a competing service (Bird Alert) with a companion
magazine - Twitching - run by Richard and Hazel Millington, Steve Gantlett and Lee Evans.
This of course added to my costs and workload, more advertising, monitoring their service etc.
They approached me later in the year, with the offer of joining the partnership.
Much
soul searching, for many reasons, but Birdline joined the partnership
on 20th May 1987, about 10 months after
I launched it on the birding world. It was not a totally new idea as
there were USA bird news services, but a first I believe anywhere else.
I left the partnership mid 1997
Many thanks to those who helped along the way.
All Best Roy Robinson
I am very grateful to Roy for delving into old paperwork and putting this account together. For birders of my generation it provides a nostalgic glimpse of an era long gone. Roy was always really helpful with gen when Sandra and I used to visit Walsey Hills in those early days, and it is nice to know that Birdline was begun in such a relatively innocent way by a bloke who had happily dispensed bird news at no cost for several years already. Its development into a grasping, premium-rate money pit came later...